As we care about you and your requirements, we have decided to provide services that will contribute to your satisfaction.
1. Replacing the blade on a newly purchased stick
It surely happened to you that you have become very fond of a certain stick, whether thanks to its design or because it has exactly the parameters you need, but the only thing that did not suit you was the blade and you would like to have a different blade on the same stick.
That's why we've added FREE blade replacement to your newly purchased stick to the range of our services. (only for floorballs that have "Blade Exchange Free" in the product details)
- Stick purchased in the eshop - add the stick to the shopping cart and state in the notes of order (one of the order steps) which blade you want on the stick. We will replace it at the store and we will send you a stick with the replaced blade.
- Stick purchased in the store – when buying a stick at the store, it's a little easier. You can choose a blade directly from the store and our staff will be happy to replace the original blade with it.
The value of the newly installed blade must not exceed the value of the blade that the stick was previously fitted with. If it exceeds it, the price difference will be charged to the customer.
This service does not apply to discounted sticks. Only for floorballs that have "Blade Exchange Free" in the Product Details.
2. Replacing the blade on your own stick
- If you have a stick that is ok and does not need anything just a new blade, come to our store with your stick, buy the desired blade and the staff will replace it for you on the spot. We will save you the work and you can use your time more efficiently. The service is free of charge.
- If the blade was not purchased in our store, you can also have it replaced by us. This service, however, will be charged € 1. The service is charged.
3. Changing grip on your own stick
Do not worry anymore about changing the grip on your stick (especially the less exeperienced). :)
Come with your stick to our store, buy the new grip and let our staff wrap it on your stick for you on the spot. The service is free of charge.
If the grip has been purchased in a different store, don´t worry, we will wrap it for you too. This service, however, will be charged € 2. The service is charged.
4. Shortening the stick (shaft) - NEW
We often received requests from our customers to have their stick shortened and so we decided to add this service into our offer.
We only shorten sticks that have a wrapping grip, at least in the upper part.
We do not shorten the Exel Ultra sticks (for technological reasons).
- Shortening a stick bought in the eshop - you add the stick to your cart and state in the notes of order (one of the order steps), by how many centimeters you wish to shorten the shaft, eventually, how many centimeters the shaft should have after shortening. We will then wrap the stick and send it to you already shortened. The service is free of charge.
By this service, we require payment in advance, whether it´s via bank transfer, card or through the payment gateway. Cash on delivery payment is not possible due to the risk of not receiving the payment and having a shortened stick which we can not sell again.
- Shortening a stick purchased in the store - when buying a stick at the store, it's a little easier, because you can directly tell us by how much you wish to shorten the stick. We will shorten the stick on the spot or you can agree on an hour when you will be able to pick up the stick. The service is free of charge.
- Shortening your own stick - if you have a stick that you need to shorten but you did not buy it with us, come with it to our store where we will shorten it for you. This service, however, willl be charged € 3. The service is charged.